Voice and Chat Hotel Assistant
A real-time conversational AI platform built on AWS with Amazon Bedrock Nova Sonic for voice and Amazon Bedrock AgentCore Runtime for chat. While designed as a hotel guest services assistant, this platform is easily adaptable to any industry by simpl
What is Voice and Chat Hotel Assistant?
Voice and Chat Hotel Assistant is a Model Context Protocol (MCP) server that allows AI assistants like Claude, Cursor, and VS Code to real-time conversational ai platform built on aws with amazon bedrock nova sonic for voice and amazon bedrock agentcore runtime for chat. while designed as a hotel guest services assistant, this platf...
A real-time conversational AI platform built on AWS with Amazon Bedrock Nova Sonic for voice and Amazon Bedrock AgentCore Runtime for chat. While designed as a hotel guest services assistant, this platform is easily adaptable to any industry by simpl
This server falls under the Business Applications category on MCPgee, the world's largest MCP server directory with 33,000+ servers.
Features
- A real-time conversational AI platform built on AWS with Ama
Use Cases
Maintainer
Works with
Installation
Manual Installation
npx sample-voice-and-chat-hotel-assistantConfiguration
Configuration Details
claude_desktop_config.json
Performance
Response Metrics
Resource Usage
How to Set Up and Use Voice and Chat Hotel Assistant
The Voice and Chat Hotel Assistant is a comprehensive AWS reference implementation that combines Amazon Bedrock Nova Sonic for real-time speech-to-speech voice interactions with Amazon Bedrock AgentCore Runtime for chat, demonstrating a multi-modal AI assistant platform. While the reference implementation is themed as a hotel guest services assistant with room reservations, concierge information, and housekeeping coordination, the architecture is designed to be adapted to any industry simply by changing system prompts and MCP tool definitions. It is deployed as an NX monorepo on AWS using ECS Fargate, Aurora Serverless, and LiveKit for real-time voice infrastructure.
Prerequisites
- AWS account with access to Amazon Bedrock (Nova Sonic and Nova Lite models enabled in us-east-1)
- Node.js and pnpm for the NX monorepo build system
- Python 3.10+ for the virtual assistant agent packages
- AWS CDK CLI for infrastructure deployment
- A LiveKit Cloud account (optional — only required for voice; chat works without it)
Clone the repository and install dependencies
Clone the sample repository, then install all dependencies using pnpm from the repo root.
git clone https://github.com/aws-samples/sample-voice-and-chat-hotel-assistant.git
cd sample-voice-and-chat-hotel-assistant
pnpm installEnable required Bedrock models
In the AWS Console, navigate to Amazon Bedrock > Model access in us-east-1 and enable Nova Sonic 2 (for voice) and Nova 2 Lite (for chat). Model access may take a few minutes to activate.
Configure AWS credentials and region
Ensure your AWS CLI is configured with credentials that have permissions to deploy CDK stacks including ECS, Lambda, API Gateway, DynamoDB, and Bedrock.
aws configure
# Set region to us-east-1 for Nova Sonic availabilityBootstrap and deploy the CDK infrastructure
Bootstrap CDK in your account and region if not already done, then deploy the full stack using the NX build pipeline.
npx cdk bootstrap aws://<account-id>/us-east-1
pnpm nx run infra:deployConfigure LiveKit (optional — for voice only)
If you want real-time voice support, create a LiveKit Cloud project, obtain the API key and secret, and add them to AWS Secrets Manager as directed in the architecture documentation.
Access the demo web application
After deployment, the CDK output will include the URL for the React demo application where you can test both voice and chat interfaces.
Voice and Chat Hotel Assistant Examples
Client configuration
The hotel assistant uses Amazon Bedrock AgentCore Runtime directly and does not require a separate MCP client config. The MCP server for hotel tools is embedded in the platform.
{
"mcpServers": {
"hotel-assistant": {
"url": "https://<agentcore-gateway-url>/mcp",
"env": {
"AWS_REGION": "us-east-1"
}
}
}
}Prompts to try
Example interactions with the hotel assistant reference implementation via the chat or voice interface.
- "I'd like to book a room for two nights starting Friday"
- "What amenities does the hotel offer?"
- "Can you schedule housekeeping for my room at 2 PM?"
- "What restaurants are near the hotel?"
- "I need a late checkout — is that possible?"Troubleshooting Voice and Chat Hotel Assistant
Bedrock model access errors during agent execution
Verify that Nova Sonic 2 and Nova 2 Lite model access is approved in the Amazon Bedrock console under Model access in the us-east-1 region. Model access approval is account-specific and region-specific.
Voice features not working after deployment
Voice requires LiveKit Cloud configuration. If you skipped LiveKit setup, only the chat interface will work. Add the LiveKit API key and secret to AWS Secrets Manager following the architecture documentation.
High AWS costs during testing
The estimated cost is ~$342/month at 500 calls. For testing, use the chat-only mode (skip LiveKit) to save ~$285/month in VPC and LiveKit costs. Tear down the CDK stack with `pnpm nx run infra:destroy` when not in use.
Frequently Asked Questions about Voice and Chat Hotel Assistant
What is Voice and Chat Hotel Assistant?
Voice and Chat Hotel Assistant is a Model Context Protocol (MCP) server that real-time conversational ai platform built on aws with amazon bedrock nova sonic for voice and amazon bedrock agentcore runtime for chat. while designed as a hotel guest services assistant, this platform is easily adaptable to any industry by simpl It connects AI assistants to external tools and data sources through a standardized interface.
How do I install Voice and Chat Hotel Assistant?
Follow the installation instructions on the Voice and Chat Hotel Assistant GitHub repository. Clone the repo, install dependencies, and add the server config to your AI client.
Which AI clients work with Voice and Chat Hotel Assistant?
Voice and Chat Hotel Assistant works with all major MCP-compatible AI clients including Claude Desktop, Claude Code, Cursor, VS Code (GitHub Copilot), Windsurf, and Cline.
Is Voice and Chat Hotel Assistant free to use?
Yes, Voice and Chat Hotel Assistant is open source and available under the MIT-0 license. You can use it freely in both personal and commercial projects.
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