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Rootly Incident

v1.0.0•Monitoring & Observability•stable

Rootly MCP server

rootlymcpai-integration
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What is Rootly Incident?

Rootly Incident is a Model Context Protocol (MCP) server that allows AI assistants like Claude, Cursor, and VS Code to rootly mcp server

Rootly MCP server

This server falls under the Monitoring & Observability category on MCPgee, the world's largest MCP server directory with 33,000+ servers.

Features

  • Rootly MCP server

Use Cases

Integrate incident management with MCP.
Rootly-AI-Labs

Maintainer

LicenseApache-2.0
Languagepython
Versionv1.0.0
UpdatedMay 21, 2026
Statushealthy
Maintenanceactive

Works with

ClaudeOpenAIwindowsmacoslinux
View SourceBrowse All Servers

Installation

Manual Installation

npx rootly

Configuration

Configuration Details

Config File

claude_desktop_config.json

Performance

Response Metrics

Response Time< 200ms
ThroughputMedium

Resource Usage

Memory UsageLow
CPU UsageLow

How to Set Up and Use Rootly Incident

The Rootly MCP Server connects AI assistants directly to Rootly's incident management platform, exposing approximately 218 tools across five domains: incident response, on-call management, monitoring and alerting, post-incident analysis, and analytics. It enables Claude to create and update incidents, check who is on call, find similar past incidents using TF-IDF similarity matching, and generate post-incident retrospectives — all through natural language. Teams use it to dramatically speed up incident response and reduce the cognitive overhead of navigating the Rootly UI during an outage.

Prerequisites

  • A Rootly account with API access (Global, Team, or Personal API Key)
  • Python 3.8+ and uv package manager, or Docker, for local deployment
  • An MCP client such as Claude Desktop or Claude Code
  • Optional: OncallHealth API key for workload health risk detection
1

Get your Rootly API token

Log into your Rootly account and generate an API token from your account settings. This token authenticates all MCP requests to the Rootly platform.

2

Install the Rootly MCP server via uv

Use uv to run the Rootly MCP server as a tool without a permanent install. Alternatively, install the Rootly CLI via Homebrew.

# Via uv (recommended):
uv tool run --from rootly-mcp-server rootly-mcp-server

# Via Homebrew (Rootly CLI):
brew install rootlyhq/tap/rootly-cli
3

Configure Claude Desktop to use Rootly MCP

Add the Rootly server to your claude_desktop_config.json. You can use the hosted endpoint with OAuth2 or run locally with your API token.

4

Enable write tools if needed

By default, write operations (creating/modifying incidents) may be disabled. Set ROOTLY_MCP_ENABLE_WRITE_TOOLS to true to allow Claude to create and update incidents.

export ROOTLY_MCP_ENABLE_WRITE_TOOLS=true
5

Verify connection by asking about current incidents

Test the connection by asking Claude about the current state of incidents or who is on call. A successful response confirms the MCP server is connected.

Rootly Incident Examples

Client configuration

Two options: use the hosted Rootly MCP endpoint with OAuth2 (simplest), or run locally with your API token via uvx.

{
  "mcpServers": {
    "rootly": {
      "command": "uvx",
      "args": ["--from", "rootly-mcp-server", "rootly-mcp-server"],
      "env": {
        "ROOTLY_API_TOKEN": "your_rootly_api_token_here",
        "ROOTLY_MCP_ENABLE_WRITE_TOOLS": "true"
      }
    }
  }
}

Prompts to try

Use these prompts to interact with Rootly incident management through Claude. The server supports natural language queries across all incident lifecycle stages.

- "Find incidents similar to production outage #12345"
- "What solutions worked for past database failures?"
- "Who is on call this week across all teams?"
- "Create a critical incident for the payment service being down and assign it to the on-call engineer"
- "Generate a post-incident retrospective for incident #456"
- "Check workload health risk for the team scheduled on call next week"

Troubleshooting Rootly Incident

Authentication fails with 401 Unauthorized errors

Verify the ROOTLY_API_TOKEN is correct and has not expired. You can use a Global, Team, or Personal API key from your Rootly account settings. Ensure there are no extra spaces or newlines in the token value.

Write operations (creating incidents) are rejected

Set ROOTLY_MCP_ENABLE_WRITE_TOOLS=true in the environment config. By default, the server may run in read-only mode. Restart Claude Desktop after adding this variable.

Too many tools causing slow responses or context overflow

Use ROOTLY_MCP_ENABLED_TOOLS to restrict to a specific allowlist of tool names, or append ?tool_profile=slim to the hosted URL to reduce the tool surface to approximately 70 tools.

Frequently Asked Questions about Rootly Incident

What is Rootly Incident?

Rootly Incident is a Model Context Protocol (MCP) server that rootly mcp server It connects AI assistants to external tools and data sources through a standardized interface.

How do I install Rootly Incident?

Follow the installation instructions on the Rootly Incident GitHub repository. Clone the repo, install dependencies, and add the server config to your AI client.

Which AI clients work with Rootly Incident?

Rootly Incident works with all major MCP-compatible AI clients including Claude Desktop, Claude Code, Cursor, VS Code (GitHub Copilot), Windsurf, and Cline.

Is Rootly Incident free to use?

Yes, Rootly Incident is open source and available under the Apache-2.0 license. You can use it freely in both personal and commercial projects.

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Quick Config Preview

{ "mcpServers": { "rootly": { "command": "npx", "args": ["-y", "rootly"] } } }

Add this to your claude_desktop_config.json or .cursor/mcp.json

Read the full setup guide →

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