Concierge
MCP server for Concierge, enabling AI agents to manage Discord customer support operations including tickets, AI, knowledge base, analytics, and more via natural language.
What is Concierge?
Concierge is a Model Context Protocol (MCP) server that allows AI assistants like Claude, Cursor, and VS Code to mcp server for concierge, enabling ai agents to manage discord customer support operations including tickets, ai, knowledge base, analytics, and more via natural language.
MCP server for Concierge, enabling AI agents to manage Discord customer support operations including tickets, AI, knowledge base, analytics, and more via natural language.
This server falls under the Communication category on MCPgee, the world's largest MCP server directory with 33,000+ servers.
Features
- MCP server for Concierge, enabling AI agents to manage Disco
Use Cases
Maintainer
Works with
Installation
Manual Installation
npx conciergeConfiguration
Configuration Details
claude_desktop_config.json
Performance
Response Metrics
Resource Usage
How to Set Up and Use Concierge
Concierge MCP is a local stdio proxy that connects any MCP-compatible AI client directly to the Concierge Discord-native customer support platform. It exposes 200+ live tools covering the full support stack — ticket lifecycle, AI summarization, knowledge base CRUD, panel deployment, Discord communication, analytics, webhooks, CRM sync, and team management — all accessible through natural language. You would use it to let Claude Desktop or Cursor operate your entire Concierge support server without leaving the chat interface.
Prerequisites
- Node.js 18+ installed (npx must be available on PATH)
- A Concierge account at conciergetickets.net with MCP enabled on at least one panel
- Your Discord Guild ID (requires Discord Developer Mode: right-click server → Copy Server ID)
- A Concierge MCP API key generated in the panel Advanced → MCP Settings section
- An MCP-compatible client such as Claude Desktop, Cursor, or Cline
Enable MCP in your Concierge dashboard
Log in to conciergetickets.net/dashboard, open a panel, go to Advanced → MCP Settings, and toggle MCP Enabled ON. The dashboard will generate an MCP API key — copy it immediately as it is only shown once.
Collect your Discord Guild ID
In Discord, enable Developer Mode (User Settings → Advanced → Developer Mode). Right-click your server name and choose Copy Server ID. This is the value you will use for CONCIERGE_GUILD_ID.
Add the server to your MCP client config
Open your Claude Desktop config file at ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows) and add the concierge entry. The package is fetched automatically via npx — no global install needed.
{
"mcpServers": {
"concierge": {
"command": "npx",
"args": ["-y", "concierge-mcp"],
"env": {
"CONCIERGE_GUILD_ID": "YOUR_DISCORD_GUILD_ID",
"CONCIERGE_MCP_KEY": "YOUR_MCP_API_KEY"
}
}
}
}Restart your MCP client
Fully quit and relaunch Claude Desktop (or reload the MCP configuration in Cursor/Cline). The server connects to api.conciergetickets.net, fetches the live tool catalog, and registers all 200+ tools with the client.
Verify the connection
In your MCP client, check that 'concierge' appears in the active MCP servers list. You can also run the proxy directly to inspect the tool list without a GUI client.
npx -y concierge-mcpConcierge Examples
Client configuration
Minimal Claude Desktop configuration for the Concierge MCP server using your Discord Guild ID and MCP API key.
{
"mcpServers": {
"concierge": {
"command": "npx",
"args": ["-y", "concierge-mcp"],
"env": {
"CONCIERGE_GUILD_ID": "123456789012345678",
"CONCIERGE_MCP_KEY": "cm_live_xxxxxxxxxxxxxxxxxxxx"
}
}
}
}Prompts to try
These prompts demonstrate the range of ticket, AI, analytics, and Discord operations available through the 200+ Concierge tools.
- "Show me a CSAT report for the last 30 days, then suggest a reply for ticket #142."
- "Bulk-close every ticket older than 7 days with no agent response and DM each customer a transcript."
- "Snooze ticket #88 until tomorrow 9am ET and flag the customer as VIP."
- "Deploy a support panel in the #support channel and give the @Mod role agent access."
- "List the top 5 agents by tickets closed this week."Troubleshooting Concierge
Server fails to start with 'missing environment variable' error
Ensure both CONCIERGE_GUILD_ID and CONCIERGE_MCP_KEY are set in the env block of your config. The Guild ID must be a numeric Discord server ID, not a server name.
Tools list shows 0 tools or the catalog is empty
MCP must be toggled ON in your Concierge panel settings — the tool catalog is fetched live from the Concierge API at startup. Verify MCP Enabled is ON at conciergetickets.net/dashboard under Advanced → MCP Settings.
Authentication errors when calling tools
The MCP API key is panel-scoped. If you have multiple panels, generate and use the key from the specific panel you want the agent to operate. Regenerating the key in the dashboard invalidates the old one.
Frequently Asked Questions about Concierge
What is Concierge?
Concierge is a Model Context Protocol (MCP) server that mcp server for concierge, enabling ai agents to manage discord customer support operations including tickets, ai, knowledge base, analytics, and more via natural language. It connects AI assistants to external tools and data sources through a standardized interface.
How do I install Concierge?
Follow the installation instructions on the Concierge GitHub repository. Clone the repo, install dependencies, and add the server config to your AI client.
Which AI clients work with Concierge?
Concierge works with all major MCP-compatible AI clients including Claude Desktop, Claude Code, Cursor, VS Code (GitHub Copilot), Windsurf, and Cline.
Is Concierge free to use?
Yes, Concierge is open source and available under the MIT License license. You can use it freely in both personal and commercial projects.
Concierge Alternatives — Similar Communication Servers
Looking for alternatives to Concierge? Here are other popular communication servers you can use with Claude, Cursor, and VS Code.
Slack
★ 86.1kEnables interaction with Slack workspaces through comprehensive channel management, messaging, user management, file uploads, and Block Kit formatting. Features secure credential storage via macOS Keychain and supports all major Slack operations incl
LibreChat
★ 37.3kEnhanced ChatGPT Clone: Features Agents, MCP, DeepSeek, Anthropic, AWS, OpenAI, Responses API, Azure, Groq, o1, GPT-5, Mistral, OpenRouter, Vertex AI, Gemini, Artifacts, AI model switching, message search, Code Interpreter, langchain, DALL-E-3, OpenA
Note Gen
★ 11.9kA cross-platform Markdown AI note-taking software.
DeepChat
★ 5.8k🐬DeepChat - A smart assistant that connects powerful AI to your personal world
WhatsApp MCP
★ 5.7kConnects AI assistants to the official Meta WhatsApp Cloud API for managing conversations and sending various message types through natural language. It provides tools for media management, template messages, and real-time webhook processing without
Apple
★ 3.1kEnables interaction with Apple apps like Messages, Notes, and Contacts through the MCP protocol to send messages, search, and open app content using natural language.
Browse More Communication MCP Servers
Explore all communication servers available in the MCPgee directory. Each server includes setup guides for Claude, Cursor, and VS Code.
Set Up Concierge in Your Editor
Choose your AI client for step-by-step setup instructions.
Quick Config Preview
Add this to your claude_desktop_config.json or .cursor/mcp.json
Ready to use Concierge?
Browse our complete directory of 33,000+ MCP servers, read setup guides for your editor, and start building with the Model Context Protocol.